Terms & Conditions

​

1. Booking and Appointments:

• All services are subject to appointment availability.

• Appointments can be made in advance through our website, phone, or in person.

​​

2. Cancellation and Rescheduling:

• Customers must provide at least 24 hours' notice to cancel or reschedule appointments.

• Failure to do so may result in a cancellation fee.

​​

3. Service Pricing:

• Pricing for services is subject to change without notice.

• All pricing is based on the size and condition of the vehicle.

​​

4. Payment:

• Payment is due at the time of service.

• We accept cash, credit/debit cards, and other forms of electronic payment.

• Invoices for corporate or fleet accounts must be paid within the specified terms.

​​

5. Liability:

• While we take utmost care in our work, we are not liable for any pre-existing damage to the vehicle or its contents.

• Customers are responsible for removing any valuable items from the vehicle before service.

​​

6. Satisfaction Guarantee:

• We strive for customer satisfaction and will address any concerns or issues promptly.

• Any concerns should be reported within 24 hours of service completion.

​​

7. Privacy and Data Protection:

• We respect your privacy and protect your personal information. We will not share it with third parties.

​​

8. Environmental Responsibility:

• We adhere to environmentally responsible practices in our detailing process.

​​

9. Delays and Unforeseen Circumstances:

• Delays may occur due to unforeseen circumstances such as weather, equipment failure, or other factors beyond our control.

​​

10. Termination of Service:

• We reserve the right to refuse service to anyone for any reason.

​​

11. Compliance with Laws:

• We comply with all applicable local laws and regulations regarding our services.

​​

12. Changes to Terms and Conditions:

• These terms and conditions are subject to change. Customers will be notified of any updates.

​​

By using our services, you agree to abide by these terms and conditions. If you have any questions or concerns, please don't hesitate to contact us via email info@nldetailing.co.uk

​